Welcome


Espresso Solutions is a bespoke organisation that can help you design, set up and manage your coffee operation. Every angle is covered from drinks menu to suppliers and from staff training & development to marketing and on-going support. We have as much or as little involvement as your business requires. We can set up the operation from conception to multi-unit management or we can simply work on a part time consultancy basis. Whatever your vision and business needs are Espresso Solutions are here to help. We have a vast network of contacts and suppliers in the coffee industry so you can be assured that the needs of your business will be put first and that your expectations will be exceeded. Have a look at just some of the ways Espresso Solutions can set up, manage and develop your business into a profitable, productive and popular venture. 

Products and Suppliers:

We can help you in you and your business in several ways. We can suggest items to have on sale and suppliers from which to get them at the very best prices. I can obtain industry beating discounts from national organisations ensuring your profits are the highest attainable. We can suggest several great quality coffee beans from a number of suppliers, including the possibility of creating your own bespoke blend, as well as detailing ancillary items such as cakes, slices, confectionery and soft drinks. I have a relationship with certain suppliers that offer “a one stop shop” where most of your requirements can be serviced in one phone call. 

Training and Operations:

You can have the best quality products available but if your team are not trained to make coffee to a high standard then you will be serving sub standard products and your business will suffer. We will offer you a training plan with your team and go through the whole process of making a great coffee from the grinding of the bean and steaming milk to the ability to up sell and master customer service. It is a well-known fact that great customer service can make a business and poor customer service can break a business. We can offer recruitment solutions for your business that create a great place to be. 

Operationally, it is obviously important that you make money form this venture. So we will provide you with information to help such as how to calculate and maximise GP’s (Gross Profits) and help you to minimise wastage and over ordering and from recording of sales and waste sheets to cleaning and store audits (if required).

Marketing:

Good marketing and promotional offers are essential to both reward and entice your customers to making continuous and further visits to your establishment. We can suggest many great marketing ideas that can be utilised to maximise your customers spend with either free product samples from suppliers or very inexpensive promotional ideas. 

On-going support: 

Depending totally on your needs we can make regular visits to your store or even set up a management plan where we can manage the operation for you on a full time basis or on a part time consultancy basis. It’s your choice. 
I will remain available through email and phone and will answer any questions and try to resolve any issues that you may have at any time. 

Costs:

The cost of our support is negotiable dependant on the level of assistance that you require and would be plus expenses but I can assure you that you will be impressed with what we can offer you. If you require a full time Manager or a part time consultant, Espresso Solutions can help.

The information detailed here is only a very brief summary of what Espresso Solutions could do for you. There are many aspects of the business that we can develop for you and would be very happy to discuss any or all aspects further.

Let Espresso Solutions help you today and get that coffee house that you always wanted up and running.